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How long does the process take?
How long does the process take?
It will depend on the amount of items and how quickly the items need to be sold. If items need to be sold by a specific date we can do auction listings although they may not bring as much in this format. If you are not in a hurry you could earn more money for your items.
How much does it cost and any fees?
How much does it cost and any fees?
There’s no fee for our consultation. We operate on a tiered commission system based on the item’s final earnings. Contact us for more details or to schedule your consultation today!
How do I decide on what to sell and what to donate or throw away?
How do I decide on what to sell and what to donate or throw away?
During our consultation, we’ll help you identify which items are worth selling. With extensive experience in online sales and access to a broad network of collectors and appraisers, we can provide expert guidance and accurate valuations to ensure you get the most out of your items.
What if something doesn't sell?
What if something doesn't sell?
If some individual items don’t sell, we can group similar items into lots and auction them to maximize their chances of finding a buyer. If we’re still unable to find a new home for your items, we’ll reach out to discuss donation options or arrange for their return.
Do I drop off my items or is there a pick up or shipping option?
Do I drop off my items or is there a pick up or shipping option?
We offer free pickup in the Indianapolis area, working around your schedule for maximum convenience. If you’re a consignor outside our local area, we may ask you to ship your items if feasible. In some cases, we can even arrange for pickup depending on the situation.
How can I be sure my items are safe?
How can I be sure my items are safe?
We store all items securely indoors, where they are monitored 24/7 by security cameras for your peace of mind.
What if an item is returned?
What if an item is returned?
We take care of all returns, shipping issues, and customer service on your behalf. If anything happens to one of your items, you won’t incur any costs—we’ve got you covered.
Do I need to ship my items to a buyer?
Do I need to ship my items to a buyer?
No need to worry about shipping logistics—we’ve got it covered. With years of experience expertly packing and safely shipping items worldwide, you can trust us to handle everything with care and precision.
How will I be paid for my items once they sell?
How will I be paid for my items once they sell?
Available payout methods include:
PayPal (as frequent as bi-weekly)
Registered Check (as frequent as monthly)
Wire Transfer (as frequent as monthly)
Zelle (as frequent as bi-weekly)
Venmo (as frequent as bi-weekly)
The Consignor will receive a percentage of the final sale price after applicable marketplace fees and shipping based on the following tiered schedule:
50% for items sold under $20.
60% for items sold between $20.01 - $50.
70% for items sold between$50.01 - $100.
75% for items sold between$100.01 - $500.
80% for items sold between $500.01 - $5,000.
85% for items sold over $5,000.
Will you provide clean out services for items that will not sell or can't be donated?
Will you provide clean out services for items that will not sell or can't be donated?
We have trusted connections with local companies that provide cleanout services to get your estate looking clean and ready to sell. We can help you schedule this service or refer a trusted business.
Do I need to be in the Indianapolis, IN area to be a consignor?
Do I need to be in the Indianapolis, IN area to be a consignor?
If you’re interested in consigning but aren’t located near us in Indianapolis, we can still work with you. We offer virtual consultations to assess your items, and if it makes sense, you can ship them to us. In some cases, we can even arrange for item pickup. Let’s find the best solution to work together!
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